The color scheme this casino has chosen is a galactic indigo with white and bright pink highlights which is a fun and interesting contrast. The logo is as you would imagine, a comet flying through the sky.
One feature I found interesting is when you hover your mouse over the games a spotlight shines the game brighter - cute subtle feature they provide there. The font they used to show off their promotions is overwhelming and can come across as blurry when using a higher resolution screen. It does offer a very clean and sleek set up though, everything is well placed and easy to locate.
Account Setup
Creating an account with this crypto casino is as easy as it can get. Follow these steps to do that:
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Step 1: Click on the bright red “Join Now” button found on the top right hand corner
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Step 2: Enter your Username, email address and password
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Step 3: Click on Create Account
Once you have created your account, you will receive an email to your registered email address. This is not a verification email, but instead prompts you to make a deposit.
Coins and Payments
BetComets is a hybrid casino, which means you are able to deposit using Fiat and Crypto. They offer the services to purchase Crypto coins within the casino. You can also use GooglePay and ApplePay to make deposits in the casino. In order to process a deposit you will need to verify some information. BetComets refers to it as “Simplified Due Diligence” and this is required irrespective of which method you use to deposit with.
Once you have completed this process, you are able to select which currency you would like to deposit in. They offer BTC, ETH, LTC, DOGE, BCH, USDTE (ERC20).
The deposit took an alarming 5 hours to receive into my casino account, but lately there have been some hiccups on the BTC network, so that is not a BetComets issue so much. I wasn’t able to make a win to process my own withdrawal, but after some intensive research, I found out that you will be required to submit KYC for your first withdrawal irrespective of depositing method, as a once off unless your game play is identified as suspicious.
Withdrawing using Crypto takes just a few minutes depending on the coin you use. In order to process a withdrawal, you simply need to click on “Wallet”, it’s a bright pink button in the top middle of the screen, and then select the coin of choice,
I like that you are able to select certain portions of the balance you have in neat quarter increments. It also shows you the exact fees you will be charged in the bottom bar.
Games
BetComets offer an extensive game catalogue. It offers Slots, Cards, Roulette, Casual, Lottery, Craps, Poker, Video Poker, Crash games, Virtual Sports and Fishing. I noticed that under every single game you play, it shows the game name, game provider as well as the RTP and this will help with choosing which game to play. Knowing the odds, really does help give you an informed decision when crypto gambling.
Let’s go through each category in a little more detail:
Slots
They offer games from 60 providers including Thunderkick, MrSlotty, EvoPlay, Endorphina and many more. You can sort the games by A - Z, Z - A and popular and you can search a specific slot game if you know what you are in the mood for. You can also select which game provider you are feeling for specifically.
Card
You can choose from over 100 card games with BetComets. These include Speed Dragon Tiger, Texas Hold ‘em, BlackJack, Baccarat, Andhar Bahar and Hi-Lo.
Roulette
There are over 80 types of Roulette you can pick from at BetComets. From classic to a very interesting version called “Who wants to be a millionaire Roulette”. There is Turkish Roulette, VIP Roulette and Turbo Roulette as well.
Casual
Their Casual games section offers games such as Bingo, Blocks, Scratch cards, Pachinko and a really fun point and click shooting game called “Alter World”. I have never seen this game before and I have to admit I spent way too much time playing it.
Lottery
This is a very strange category. It’s not the lottery you are thinking of, where you buy a ticket and they draw the numbers and if you match then you win. This category is more a choice and luck category. There are more Scratch cards, Bingo games, Keno and then a few lottery games.
Craps
This is where you will find Craps, Sic Bo and Rocket Dice. There are only 9 to choose from here, but they are quite fun looking.
Poker
With just under 30 different Poker games to choose from, you won’t get bored too quickly if Poker is your preferred gaming type. BetComets offers Three Card poker, Video Poker, Triple Edge Poker, Oasis Poker, Magic Poker and they also keep their Rummy games in this category.
Video Poker
You will find Casino Hold ‘em, Deuces Wild, Tower Poker and Video Poker here.
Crash
As the name states, this is where you will find a wide variety of Crash style games on offer. There is a wide variety to choose from here as well. The one that caught my eye was “Save the Princess” which looks and feels like a retro game and plays like one too.
Virtual Sports
This is the only sports style betting that BetComets offers. It is simulated sports gaming. The football version you pick a country and where they will rank in the virtual tournament. You can bet on the top 8, top 4 and the final. For the horses you bet on a virtual horse race.
Fishing
This is where you will find more point and click games where you select a target and shoot and if you pop the target you win a prize. There are 50 of these games to choose from ranging from fish to zombies and everything in between. I was a witch at one point. These are very fun to play - in demo mode. They get quite expensive if you are not very careful with your clicking.
Multiplayer Rooms
BetComets offers this immersive experience where you play alongside a streamer on a specific slots game and you can play the same game as them, or you can bet on their outcomes. We don’t see this game style promoted often, but it is quite fun and the streamers respond to questions and are really interactive with those participating.
Promotions
The promotions on offer at BetComets are rather limited. They offer a 100% welcome bonus which holds a 30 times wagering requirement. Minimum deposit required is $20 and the maximum is $500 in bonus received. Betcomets also has a “Huge Weekly Giveaway” which is exclusively for players who have made their first deposit in the week. You will need to have deposited $10 or more, and it works on a raffling system where your name will be entered into a bucket and if your name is pulled out you get a $2,000 sum in your account. The standard terms and conditions for bonuses received at BetComets is 30 times wagering when playing casino games, and 15 times when playing Virtual Sports and Fishing.
VIP Lounge
As we mentioned in the introduction of this article, BetComet prides themselves on their VIP program. It comes with great benefits and works on a standard VIP or Loyalty Program. You place wagers, earn points and work your way up the ranks. You start off with No Rank until you have achieved 100 XP points, then the VIP program opens up for you. You earn 1 point for every $2 wagered.
Customer Support
Their customer support is friendly when talking to them, but not very knowledgeable on their product. For example, I made my deposit and wagered, but I was still not ranked on the VIP Lounge, so as any gambler would, I asked for more information as to when will I start ranking in the VIP program, and the agent “Mark” said I should rank when I make my first deposit, I explained I had already done that and they then responded with
“To my knowledge you should already have a rank, maybe something is wrong. Please give me a second and I will investigate it more in the backoffice”
as can be seen in the chat below. After a good few minutes, they came back to me with a proper answer, but in my 10 + years of experience in customer support for online casinos, this information should be known straight off the cuff. Your loyalty program is where your real income stems from, and not being able to answer a simple question like that definitely raised my eyebrow.
BetComets also has an Instagram and X (twitter) account, but they are not very active on the social media arena. These are not channels where you will receive any support, but instead I suggest trying out the FAQs, then Live Chat and if that doesn’t yield you any response, you can email them on [email protected].
Geos and Languages
BetComets offers their services in English and Brazilian Portuguese only. They do not allow play from the USA
As well as a rather long list of excluded countries. Below are the other top 10 notable countries not allowed to play at BetComets: Australia, Curaçao, France, Germany, Greece, Italy, Malta, Netherlands, Singapore, United Kingdom.
Platform Compatibility
BetComets does not offer an App at this time, but you are able to play it on Mobile and Windows or iOS. The mobile version of the casino works well, it is neatly arranged in both landscape and portrait modes, and again, everything is easy to locate.
Website Response Time
Playing with the casino as I do, I only ran through one or two delays, and one major hiccup with the casino while playing through Google Chrome on my Windows laptop. When moving between Virtual Sports the page actually got stuck when trying to leave Instant Virtual Horses. I had to reload the entire page. When running the casino through our trusted Website Performance site, the rating came up as a confident low response time.
It highlighted the performance of the site as poor due to its excessive size and major delays when moving from one page to another. As a user I didn’t feel this delay as much, and you shouldn’t have any real issues when playing.
Security and Community reputation
The security of your casino account is solely yours. There is no form of 2FA implemented or any additional security measures taken to protect your account. When you are originally setting up your account your password strength is noted and if it is weak it will suggest trying again, but that is the extent of account security this casino offers.
The community is still a bit weary of BetComets. It is still newer to the community and there is no information on Bitcointalk.org relating to this casino at all. There is no feedback on TrustPilot and very few other reviews to take a look at.
Alternatives
If you are looking for a fun, well established casino which has proven itself to the community, and us, we suggest you take a look at the following casinos:
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FortuneJack: This casino offers Sportsbook, an easy registration process and a thorough security system to protect your casino account.
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BC.Game: having been around since 2017, this casino has made a name for itself. It offers instant deposit and withdrawals using Crypto coins.
Verdict
Even though BetComets is new to the game, they pack a punch when it comes to game availability. Their customer support needs some work but you can always turn to the FAQs if you don’t receive the exact answers you are looking for. The VIP program is a little cryptic, but once you have read through the requirements it seems manageable. Their requirements for bonuses are pretty good compared to other casinos we have seen, and this is definitely a perk for those who enjoy taking up bonuses.
When it comes to BetComets I would suggest smaller deposits for the time being, they still have some work to do to round off their brand and with a bit more time and energy put into it, I can see this brand becoming big in the near future. I had plenty of fun with the large game variety and games I have never seen before. With all reviews, we suggest that you keep to your budget when making deposits, even with those point and click games - they really can get addictive.
