When you open the site, you are flashed with a responsible gambling warning, which was really fast, I couldn’t even read through the whole pop up, but the gist was they are concerned about the wellness of their players. This is a good start, except I would have liked a bit more time to read through the intricacies, I am hopeful we can find it listed somewhere else on the site.
The color scheme is warm and easy on the eyes. It is a navy blue colour, with dark yellow and white highlights and the occasional pop of color to point out different promotions, which we will go through further in the review.
Account Setup
Creating an account really is not as easy as they advertised. There is quite a bit of personal information they require from you, which voids any possibility of anonymous gaming.
These are the steps I took to create my account:
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Click the yellow “Sign Up” button in the top right corner
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Insert username and email address - click next
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Insert Password, verify password - click next
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Insert First and Last name, date of birth and gender - click next
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Select your currency, country and insert your address - click next
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Insert your phone number, city and Zip Code - click next
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Complete the Captcha code and accept the terms and conditions - click submit.
You will then get a congratulations pop up message in the bottom left hand corner asking you to confirm your registration through the email they have sent you.
You will not be allowed to enter the casino until you have completed this verification step.
Once you have navigated through this somewhat exhausting registration process, the casino then opens up for you.
Promotions
DepositWin offers many fun promotions, along with a loyalty and VIP Club. Their bonuses are code based and you will need to claim the bonus codes prior to the deposit being available in your account, so be aware when looking to take up these promotions.
Welcome Package
This is a three tiered bonus consisting of match bonuses and free spins.
Minimum deposit for all bonuses is $20 or the equivalent thereof. Maximum withdrawal is 5 times the bonus amount received. Wagering requirement is set at 1 times the bonuses received for the match + spins respectively
Crypto First Deposit Bonus
Instead of the abovementioned tiered bonus, if you make your first deposit using Crypto, you are able to claim this 150% match bonus. There are no spins attached so it may not go as long as the above welcome package, and you can only claim one or the other, not both, so choose wisely.
Minimum deposit for all bonuses is $20 or the equivalent thereof. Maximum withdrawal is 5 times the bonus amount received.Wagering requirement is set at 1 times the bonus received.
Loyalty promotion
According to the website, every spin you make contributes towards increasing your contribution to the loyalty tier system and in turn the more you play the more rewards you will receive. These rewards are calculated in the background and the house’s edge is a major contributor to the value of these rewards.
VIP Club
This is an invite only program where Whales are generously rewarding for simply playing and enjoying their casino. Some of these benefits include:
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Personal VIP manager
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Improved Cashback offer
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Extra Free Spins
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Exclusive promotions
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VIP restriction pass
Games
DepositWin offers over 8000 games suitable for everyone's tastes! Their games are neatly sectioned in categories found on the left hand side of the casino lobby.
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Slots: This is the section specifically dedicated to different slot offerings from DepositWins. They highlight the most played games. You can search for a specific game name, game provider, or category of game.
They also offer a leaderboard style window showing who was recently won below the game selection. It shows the game, the wager and the pay out. This makes it slightly more competitive and fun to watch.
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Live Casino: This is the smaller of their collection, but offers big hitters in the Live Dealer field. Games are provided by Evolution, Amusnet, BombayLive, Ezugi, Betgames, Skywind, Vivo, Pragmatic Play and more.
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New Games: This is where you can find the latest releases by the game providers they utilize.
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Bonusbuy: This section is specific to Bonusbuy options in games, as the title states. It makes finding these types of games really easy to find straight on sign in.
Coins and Payments
The cashier section on DepositWin is very easy to navigate and is intuitive to your region. It is simply at the top right hand corner of the webpage and once you click it, you will see the following:
What is quite handy is that you are able to claim the promotion code before processing your deposit, which we discussed earlier in the article. From here, to start your deposit, you simply navigate to the currency you wish to deposit in. I opted for BTC.
I am happy to report everything is in one place here, so no steps required. Simply scan the QR code, or insert the address and amount in your wallet and you are a-for-away. My deposit took 33 minutes to arrive in my account, which was quite long for today’s standards. With BTC the minimum amount to withdraw is a staggering $150! By some magic, I was able to achieve the $150 off my small deposit and went to process the withdrawal. You will head to the Deposit button at the top of the screen, and then navigate to the Withdraw button.
You will then insert the deposit amount and the receiving address from your wallet. They state under the BTC withdrawal tab that the time the deposit takes depends on the transaction so keep an eye on that. When I processed my withdrawal, there was a small pop up in the bottom left hand corner which stated the withdrawal process takes 48 hours. For a BTC deposit to a BTC wallet, surely not? I consulted the Live Chat where to my surprise I was required to provide full KYC documents. Also, another gripe I have is that it is not communicated in any of the emails sent regarding my withdrawal that KYC will be required.
I would not have known if I didn’t confirm the turnaround time regarding the payment. At the time of publishing this article, I have not yet received a response or my withdrawal, but will update accordingly.
UPDATE: I have received my withdrawal. It took 46 hours and a bit of up and down email communications between myself, customer support and the Finance team, but I got my withdrawal.
Customer Support
DepositWin offers 24 hour Live Chat in English and Spanish, as well as a form you can complete for an email response. I had a chat with a representative and they were quite helpful and really friendly. It was refreshing to go straight to a human instead of going through a bot first, and then to have a decent conversation with a person. They really tried to find common ground with me to keep the conversation going, which really was a unique experience with casinos these days.
Geos and Languages
Unfortunately due to the license USA players are not allowed
Nor are the below countries: Afghanistan, Aruba, Bonaire, Cuba, Cyprus, Czech Republic, Eritrea, Estonia, Hong Kong, Hungary, Iran, Iraq, Italy, Kyrgyzstan, Libya, Netherlands, North Korea, Pakistan, Serbia, Slovakia, Slovenia, St. Maarten, St. Eustatia and Saba, Singapore, Syria, Sudan, the Dutch Caribbean Island of Curaçao, Uganda, the United Kingdom.
The languages that are support by DepositWin casino are: English, German, French, Norwegian, Finnish, Spanish, Japanese and Turkish.
Platform Compatibility
Deposit might not have an app, but the website works just as great on the mobile versions of the casino. When moving between landscape and portrait modes it is a very smooth transition and works brilliantly.
Website Response Time
I did not feel any delays or hiccups while playing at DepositWin Casino. Running the site through our trusted analyzing software showed that there are some unnecessary delays when moving between pages with larger images, such as from the home page to the Live Casino.
Security and Community reputation
With this casino being so new, there isn’t any information under Bitcointalk unfortunately. The wider community are not too thrilled with DepositWin due to their “unfair terms and conditions” in that they put restrictions on withdrawals from progressive jackpots. The security setup on DepositWin is quite strong, like we have discussed in the article. You are required to confirm your email address before entry to the casino is even allowed, KYC on all withdrawals above $100 when the minimum is $150, and you are encouraged to create a security question to add an additional layer of protection on the account.
Alternatives
If you are looking to play somewhere more anonymous, give these casinos a try:
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Crashino: This is a purely anonymous casino, however it is unlicensed so it might come with additional risks
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Vera Casino: This is a newly launched casino without restrictions and full anonymity. The only real downfall with Vera is it’s limited coin choices, but the deposit and withdrawal services are really quick.
Conclusion
DepositWin is a new casino, and they seem to still be trying to build themselves and their reputation. They even mention it in their Loyalty information pack:
“And since we are in this for the long haul, we don’t mind slowly building up our business, if that means we can make all our players a part of our plan.”
This can be a great feature and it could also be a minor warning for those who have been playing online for a while, like us and yourselves, but their offerings and approach to casino management is quite refreshing. Their live chat team is noteworthy and the way they have setup the navigation is definitely worth taking a look at. They claim to have wagering free bonuses, and a quick account creation, which isn’t quite true. Registration was a bit inconvenient with all the questions they asked, and the wagering is in fact one time the bonus received, both are manageable though so it wasn’t that bad but still not exactly what they offered initially. There is definitely potential for whales at this casino, with the benefits structured in their Loyalty and VIP Club, but as always, be careful with these newer less established casinos.
