When you open the casino you see their Zodiac themed casino chips in almost all promotional imagery. Their logo is cleverly crafted, it is a Roulette wheel with a soccer ball in the centre showing the casino and sports modes available. The main colors are white, red, green and black keeping to the casino feel. You will see a large amount of games as you scroll through each section of the casino. We will go through this in more detail under the “Games” section of the article.
Let’s take a look through the casino and see if the Thrills they intend to offer are in the stars for us.
Account Setup
To register an account with Zodiac Bet casino, you will need to click on the Red “register” button at the top right hand corner.
You are then presented with a bright green form where you can choose the bonus you wish you claim on registration. I opted for “without a bonus”.
You will then need to insert an email, username and password, or you can use your Facebook or Google pre populated information. I am not comfortable with this as I prefer to keep my gambling to myself and away from my other accounts, for the slight sense of privacy I can have these days.
The next step is to add your contact information, same as your ID, so the little bit of privacy I was hoping for is no longer. This is part of the KYC requirements they have set up.
Once your registration is complete, you are welcome with a Deposit page, showcasing all the depositing methods they have.
Promotions
Zodiac Bet has a fair variety of promotions for both the Casino and Sports side of the casino. Welcome bonus:
Casino
This is a four tiered welcome package:
You will need to claim all 4 promotions in order to receive the next. These bonuses are code dependent so if you are interested in claiming these, please ensure you claim the codes prior to making the deposit.
Sports
Claim 100% match bonus up to €100. Minimum deposit is €10 Maximum withdrawal is 10 x the bonus amount received Playthrough is 10 times the deposit + bonus Refunded, cancelled, denied and tied bets do not count towards the playthrough amount You cannot use this bonus for NHL markets, or certain NBA markets. Once again, this is bonus dependent so be sure to claim the code in the Cashier before making the deposit.
Casino Reload Bonus
This is a 50% up €200 bonus which is added to your deposit. It has a wagering requirement of 40 times the deposit + bonus received. It has a standard 10 times bonus amount received maximum withdrawal and there are certain restrictions placed when using this bonus:
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You cannot use minimal or no risk betting tactics
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Wagering made while using the Gamble feature on slots does not count
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Maximum bet limit is €12 (or the equivalent) or 5% of given bonus - the lowest will be counted
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Slots count 100% (besides the above) towards playthrough
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Roulette counts 10% towards playthrough
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Live Casino, BlackJack, Video Poker, Craps, Baccarat, Multiplayer games do not count towards the playthrough.
Sportsbook Reload Bonus
This is a 50% up to €50 bonus but it works differently to the casino bonus in that you need to achieve a 5 times playthrough on your deposit before the 50% is added to your account. There is a stricter qualifying criteria for this bonus:
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You need to have not met the playthrough of any other sportsbook bonuses claimed at Zodiac Bet
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You need to have placed at least 5 sports bet prior to claiming the bonus
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You need to have less than €1 (or the equivalent) in your account at the time of claiming the bonus - before you make your next deposit.
Games
Zodiac Bet Casino uses the services of over 80 service providers ranging from the very well known Microgaming to Yggdrasil for casino, Pragmatic Play and Ezugi on the Live Casino side and Leap for their Virtual Sports offerings. As soon as you are in the casino you can see the different categories of games you can choose from being:
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Casino
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Live Casino TV Games
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Virtual Sports
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Sports
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Live Betting
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eSports
One thing I did appreciate with this casino is that the games that are not allowed in your jurisdiction come up with a message, provider dependent, and states that you are out of the region allowed. They have a pretty vast selection of games, and you really can find anything you fancy. It took me a good few minutes to pick a game I had not played before because there were so many names I had not yet come across beyond my normal selections.
Coins and Payments
The minimum amount you can deposit is €20 and the maximum is €10,000. When you process your deposit and you try under the minimum amount you will receive an error message:
After you have selected the amount, you can then select the Crypto currency you wish to deposit in, I opted for BTC. Zodiac Bet Casino offers: USDT, BTC, BCH, ETH, LTC, XLM, LINK, USDC.
You will need to insert the exact BTC amount as stated in the Deposit section of the casino for the transaction to be recognised. Be sure to follow this instruction, alternatively you can just return and select a different amount.
You can then simply scan the QR code to your Crypto Wallet or insert the one-time wallet address and then the amount as stated, and you are on your way. My deposit took roughly 3 minutes to arrive into my account, which is super fast. In order to process a withdrawal, you are required to complete all verification requirements first.
This includes providing the casino with your home address, uploading the front and back copies of your ID, as well as a utility bill clearly showing the address you registered on the account. Once you have gone through this process, your documents then get reviewed. This process can take up to 48 to 72 hours. It doesn’t redirect you to process your withdrawal, but I went looking and after you submit your documents, you are able to process your withdrawal. It does not mean that the documents have been accepted though.
It is also at this point where you are informed that the minimum withdrawal amount is €65. I was unfortunately not that lucky and was not able to actually process my withdrawal, but it was a good exercise. Just an update here: It has been more than 48 hours and I have still not heard from the KYC team regarding the documents I submitted.
Customer Support
This is where this casino gets interesting, well for me at least. When we were reviewing Pribet Casino, I was assisted by a consultant named “Steven” in a very specific manner. I opened a chat here, and low and behold, I am assisted by the same “Steven” in the same abrupt and swift manner, trying to get me off the chat. Now this isn’t an issue really, I recognized them, not them recognizing me, they speak to countless people on a daily basis, but I recognized them. I knew deep down I had seen this before, and it all felt so very familiar. I then went in for a different chat, and spoke to a different agent, Ted, who asked the same uncomfortable verification questions and wanted the same immediate rating, so it’s definitely the way the agents are trained to interact with players.
Beyond that, Zodiac Bet Casino has email support and their live support is 24/7 and I did not have any issues getting hold of anyone any of the times I tried to chat with them.
Geos and Languages
There is a short, but impactful, list of restricted countries: Bulgaria, France and its Territories, Israel, The Netherlands and its Territories, the United States, and its Territories.
Zodiac Bet offers support in English, Italian, German, Norwegian, French, Finnish, Portuguese, Greek and Hungarian.
Platform Compatibility
There is no mention on the site about it being mobile compatible or if they offer services to other operating systems, but while playing on my phone I found it to be just as good as the normal web page based casino.
Website Response Time
While playing on Zodiac Bet, I didn’t come across any delays or hiccups. When it came to specific games, such as “Robin Nottingham Raiders” and “Robin Sherwood Marauders” my laptop had a tough time keeping up with the graphics, but when playing Plinko or “Not Enough Kittens” it ran smoothly. When running the casino through our Website Performance tool though, it took too long to load and was not able to produce any results.
Security and Community reputation
The community is not very happy with Zodiac Bet Casino. There is only 1 promotional mention of Zodiac Bet Casino on Bitcointalk, but on the other review sites we see evidence of avoiding withdrawals, unfair terms and conditions and missing deposits. When it comes to security on the account, you are asked for KYC irrespective of which depositing or withdrawing method you choose. They also claim to be part of the responsible gaming members, but I didn’t get any of the usual responsible gaming flags, I played for approximately 3 hours and I didn’t get a flag I would expect from these types of casinos.
Alternatives
For more inclusive and anonymous casinos, we recommend you try out:
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Betplay: This casino has a sportsbook and full casino bouquet, and you are able to use a VPN to play adding to the anonymous requirements
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Crashino: Provably fair games available, and happily accepts players who use VPNs for anonymity
Conclusion
When looking at other crypto casinos that have been functioning for the same amount of time as Zodiac Bet, I expected more. I wanted to see interesting promotions, a great VIP program, Loyalty programs, the whole pot, but it’s not available at this casino. It seems to be a simple, run of the mill casino with strict terms and conditions and almost unheard of KYC requirements, especially since I deposited in BTC. The chat service also had my back up slightly since when you start a Live Chat with them they ask you to verify that you are the account holder, and then once the initial query is complete, immediately request for a rating. With this casino I would advise extreme caution with making larger deposits, go in small, poke around and see if it fits you.
