First impressions & account set up
When you first visit Black Lotus casino. you immediately get a feeling of being somewhere in the Orient, medieval China or Japan maybe. But despite the theme and overall design, it's a pretty classic online casino. On the left is the menu bar with all the shortcut to the cashier, promotion, live dealer, leaderboards, contact, blog and others. There is another shortcut to the cashier though at the top right of your screen next to your username and balance. In the centre is the available games with the most popular ones above that. One can of course browse different categories like table games or live dealer or use the search bar if you are looking for a specific game.
But before getting there one needs to create an account. For that purpose Black Lotus asks for your email, password, nickname, full name, currency of preference (although there aren't many options), date of birth, phone number and country. Now this might seem like a lot for a Curaçao licensed brand but there is no need for account confirmation prior to logging in so you can put any details you wish. We would recommend using an existing email address in case you lose your logins and wish to recover them.
Promotions
This is where Black Lotus is ahead of the game. If you enjoy any type of bonus whether that's free spins or a hefty deposit match, you should try this hybrid casino. You will find a very rich bonus schedule with a new offer for pretty much any day of the week.
The full list is too long to mention but it includes happy hour where you get 50 free spins on the house; the halloween offer where depending on the game you chose you can get 50, 66 or 100 free spins; the Friday's offer with a 150% match up to $750. While you can claim any of the aforementioned bonuses you wish, you will automatically be entered into Black Lotus's Mustang GT Premium Fastback giveaway. So far they have given away seven cars like this.
Overall the process of claiming a bonus on Black Lotus is very simple. Find a bonus that suits you, no matter the type of the bonus click on Bonus Code in the column on the left and you will be redirected to the cashier. Type in and claim the bonus code of your choosing and that's it. If it's a deposit bonus then you will need to make a deposit of at least $20.
However, this generous bonus offering comes at a price. The maximum free bonus cashout is $100, there is a x60 wager requirement to most bonuses and even if it's a no deposit bonus, you can't cash out unless you have made a deposit first. So this isn't a casino for bonus hunters.
Before we finish this part we must mention the offer which made us prepare this review for Black Lotus. Only crypto players will receive a 20% cashback on their first two deposits using any coin and this bonus doesn't have the x60 wager requirement that other available bonuses have. On the contrary it has x1 wager requirement. To claim this specific offer, you must contact customer support as there is no code to activate. Make sure you check with them before you make the deposit so there aren't any surprises.
Games
On Black Lotus Casino you will find all the classic casino games you expect. These are slots, video slots, poker, blackjack, keno & superkeno, baccarat and live dealer games. The casino might be accessible to US based players but not all of its games are.
But since VPN usage is allowed for playing on the platform, we urge players to go ahead and use one so they can enjoy the full game offering of Black Lotus. Definitely the most widely represented game category is slots. Unlike categories it has many different options available which also grant generous bonuses so with a relatively low balance you can plan to have for long.
Coins & payment methods
As mentioned originally Black Lotus is a hybrid casino taking both fiat and cryptos but you must play in fiat and USD specifically. Starting from cryptocurrencies you can make a deposit and claim the 20% cashback using Bitcoin, Bitcoin Cash, Ethereum, Litecoin and Tether. The fastest and easier way for you to start.
However, if you don't have any coins available you can easily deposit using your Visa, MasterCard or American Express. While USD is the main currency and the one which will be displayed in your account, you can also make deposits in CAD, GBP, EUR, SEK, DKK and NOK. All the aforementioned deposit methods can also be used for withdrawals. In general, KYC isn't needed but in case of potential fraud coming from the players' side it might be requested to double check your account.
Customer support
Players can contact using the live chat, email or call directly the casino's support staff at their USA Toll-Free number: +1-866-403-6954. Obviously calling them is the fastest way to deal with your potential issues but also live chat is very quick and eager to help. Email should be your last option as it might take a while and in general it's a relatively slow method of contact. Fax is also available for the old school players.
Country availability
Black Lotus Casino holds a Curaçao license meaning some geos are officially not allowed. These are Australia, Curaçao, France, Germany, Hungary, Netherlands, South Africa, Switzerland, the United Kingdom and the United States. Nevertheless, this is the official party line.
For a start the casino allows the usage of VPN so one can do so in order to bypass potential governmental blocks or to access games which are unavailable in certain geos. Secondly, players based in America don't need to actually use a VPN as the website is openly available in the States. One can always directly message the casino's customer support agents to confirm that.
Security and safety
As mentioned earlier Black Lotus holds Curaçao license and in its footer its mentioned that the casino is owned by Genesys Technology N.V. and company registered and based in Curaçao. As with most gray licensed brands it's not easy to find more details but the facts that the casino has been around since 2011, has a phone support number and on top of that has the basic licensing are enough to include it in our list of safe casinos. On top of that the website is SSL encrypted adding an extra layer of protection from potential attacks.
Community reputation
Since this isn't a pure crypto casino like most in iPlayCrypto's collection, it doesn't have a presence on crypto forums like BitcoinTalk. Therefore it's much more difficult to evaluate their community reputation. However, our online research didn't show any credible accusation against the brand so it can be considered to have a good reputation.
Alternative picks
Since Black Lotus isn't a pure crypto casino but a hybrid one, our alternative suggestions are based on similar deposit options as well as a similar game offering. Three brands which compete on equal terms are:
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Wild Tornado is another Curaçao licensed crypto casino with a superb casino product but no sportsbook. Its advantage over Black Lotus is the many more games and games providers available with the same situation repeating in payments. To name a few, players on Wild Tornado can deposit with Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Tether, Doge and XRP and a long list of fiat payment options including ecoPayz, Visa, Neteller, Neosurf and many more.
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Our last recommendation will separate itself from the rest of the bunch. Unlike the aforementioned picks 22Bet is a Curaçao licensed hybrid casino and sportsbook. Despite being mostly famous for its betting options as its names indicate, it's casino offering is very well equipped including all the classic games like slots, roulette, blackjack, baccarat or poker while it goes the extra mile with games like Dragon Tiger, Spees, Hindi Style and others.
Conclusion
All in all Black Lotus Casino encompasses what an online casino should be combined with ease of deposits. It's a very good option especially for players based in the US to play whether using their coins or dollars. Nevertheless people interested in a more crypto themed brand with more coins and crypto games, better try one of the alternative suggestions.
