As you open the website you are introduced to the green claw mark logo with their name right next to it. You then see their welcome offer banner which is big and bright and definitely eye-catching. On the left hand side of the website, you see their menu which is also subtly colourful and interactive with moving images. You have the option to change the website from dark to light mode which I find particularly beneficial when doing long play sessions as the light mode definitely causes fatigue when playing. The sign in and sign up buttons are at the top right hand corner of the page, the sign up button being bright green.
Account Setup
Once you click on the Sign Up button, you have a simple form to fill out on the right with a bonus offer on the left. The information they require from you is:
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Email Address
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Password (which has a guide underneath showing if it is strong enough for their site)
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Accept the terms and conditions
After registration you will receive an account verification email which is required to be completed before you are able to transact on the account. It is an easy process where you click a link and then all is set.
Promotions
Wild.io is not shy when it comes to promotions, seasonal, themed and then their recurring regular promotions which is what I will be discussing here. Wild.io’s welcome bonus is a 4 tiered bonus totalling 10 BTC but it is amount dependent.
Their Daily bonus consists of two different options you can choose from, or use if you make more than one deposit in a day. Again, these are tiered dependent on the amount you deposit.
Reload bonus is available from 10% for $10 - $49, 20% for $50 - $199, 30% for $200 - $499 all the way to 50% for $500 or more. This is available once per day. Free spins are available from 10 free spins for $10 - $49, 100 free spins for $50 - $199 and then 200 free spins for $200 or more. This bonus is available three times daily. Wild.io has a refer-a-friend bonus which is quite fruitful.
All you need to do is ask a friend to register with them, then your friend needs to head to customer support and inform them they were invited by you. Once support has confirmed this, you will receive 250 free spins in your account. You will also receive a 35% reload bonus on your next deposit after the 250 free spins have been credited. Wild.io offers a VIP Club which is tier based and changes based on seasons.
They are currently on Season 3 and it offers daily rakeback, Weekly Cashback, Milestone Rewards, and the Jungle Wheel which is a wheel of fortune style mechanic where you can win various bonuses ranging from free spins to $500 bonus. In order to get through the tiers, you are required to accumulate points through wagering. The downfall of this is that you only acquire 1 point for every $100 wagered so it will take quite some time, and potentially deposits, to reach those tier levels. The standard terms and conditions of their bonuses is a 40 times playthrough requirement and 30 days to play the bonus or else it expires and is removed from the account. The maximum withdrawal limit on any no-deposit bonus obtained is $50.
Games
Wild.io has a selection of 1639 Slots, 52 table games, 19 styles of roulette, 1 Live game and 24 Crypto games. They use the services of 27 different providers. They separate them using New Games, Popular Games, Table Games, Bonus Buy-In Games and Game Providers. You're also able to favourite certain games if you wish. They do have a “fun” version of a majority of the games for you to test out how they work or how they feel while playing before depositing which is a great feature most casinos don’t offer any more.
One feature which I didn’t enjoy was once you exit a game without playing it, a small window of the game opens up in the bottom right hand corner. It can get quite inconvenient when all you want to do is move to the next game and you still have this window open.
Coins and Payments
Wild.io does not accept any form of deposit other than Cryptocurrencies. They offer BTC, BCH, ETH, LTC, DOGE, USDT, XRP, ADA, TRX and BNB. Once you have created your account, your currency is automatically set to BTC. When going to deposit you are not able to change your currency, instead you need to click on the window next to your wallet, which will allow you to “manage currencies” where you can change your currency to deposit in a Cryptocurrency other than BTC.
The minimum deposit is 0.0002 BTC which is an affordable rate for you to play a few rounds with. The minimum withdrawal limit is the same, 0.0002 BTC and the maximum is 10 BTC at a time. The deposit time was a speedy 2 minutes once the transaction left my wallet. Withdrawals take approximately 10 minutes to clear into your wallet.
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Once you have selected your currency under Manage Currencies, you will click on “Wallet” which is green in the top right corner
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You can either scan the QR code or enter the account specific Crypto Address in manually using your Crypto Wallet
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You have the option to select bonuses or not, which is found when making a deposit. We opted to not take a bonus, and moved the slider to not use bonuses.
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You receive a confirmation email once the money is in your account and your account automatically updates and then you are ready to play.
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Click on Wallet, the green button on the top right corner
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Select the currency you wish to withdraw in. This will need to be the same as the currency you deposited in
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Enter your receiving address from your Crypto Wallet
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Insert the amount you wish to withdraw. They have a handy tool where you can select 25%, 50% or 100% of your available amount. This helps when you don’t want to withdraw the entire balance or if you want to withdraw the entire balance and you don’t need to manually enter all the zeros and digits in the Crypto balance.
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Click the Withdraw button and then you are done. The funds should be in your Crypto Wallet within 10 minutes.
Customer Support
Wild.io has a 24 hour Live Chat team who are fast, and effective. They answered all my questions really quickly and were polite about answering all questions asked. They show real face pictures of themselves which is always a nice touch, knowing you are talking to a human and not an automated service. They have a Twitter account which is promotional based and you are unlikely to get support from that channel. They have a Telegram account which is also more for promotional purposes, as you cannot chat in the channel. They also have an email support channel with a standard response time of roughly 15 - 30 minutes per email.
Geos and Languages
I was unable to locate any other language information other than English. The list of restricted countries is really long, but it is the usual heavy hitters being the USA, UK, Portugal, Slovakia, Spain, Israel, France, Lithuania, Curaçao, Belgium, Poland, Romania, Ukraine, Russia, Kenya, Vietnam, Pakistan, Indonesia, China, Hong Kong, Malta, Netherlands, Mauritius, Greece, and more.
I find this very fascinating as I was allowed to play from the USA, but the terms and conditions do state that
“Wild.io cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy”
which leads me to believe they will accept deposits from USA but not pay out withdrawals from USA.
Platform Compatibility
When accessing the casino using my mobile phone, it came up quick and easy with a very similar look and feel to the web version. It is available in both landscape and portrait views and both function as good as the other view. It is fully compatible which is impressive as most casinos have not yet mastered this capability while playing mobile. The only issue I have come across while playing on the mobile casino is there is no sign out option while playing using this version of the casino.
Website Response Time
Wild.io has an above average loading time which is not a good thing. It does speed up when you save cookies and play it frequently which does help when returning. The mobile version is also longer than desired as the images take quite some time to load and spool through.
Security and Community Reputation
Since you only register using an email and password, the initial security is average. You do have the option to set up 2FA and a Verification Key but it is not mandatory. You can find this option by clicking on the avatar in the top right corner, then scrolling to “Settings” and then to “Security” where the option will be on the right hand side of the page.
They have a very mixed community review. TrustPilot has 5 total reviews with no responses from Wild directly, and they are scathing. An average score of 2.5/5 with the major complaint being low payout ratios. The community of bitcointalk.org gave them a 3.7/5 citing that the terms and conditions are the downfall of the welcome bonus and the accumulation of points is too high. AskGamblers absolutely love Wild.io with their only gripe being that Wild.io does not accept Fiat currencies.
Alternatives
When looking at Crypto only casinos, the below are our suggested alternatives:
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CryptoLeo: the playthrough requirements at this casino are lower (30 times) and the game variety is not as vast, but you are sure to have a good time with the lower minimum deposit limit
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Cryptoslots: this casino offers you just as generous promotions with just as many games. The country restrictions are lower here though, you may not experience as many issues when it comes to cashin time.
Conclusion
Wild.io offers fun, excitement, and entertainment. While they provide a lively casino energy and vibe, they do have a few drawbacks, such as high playthrough requirements, risky terms and conditions, and, of course, no sportsbook to enjoy. However, they boast a great aesthetic and an above-average support team who are always ready to assist. As we usually suggest, it's advisable to make a small deposit and test the waters before going all in, and perhaps avoid the hefty bonuses they will try to entice you with. The high playthrough requirements may prevent you from cashing in, and that is not the way to go when all you want is a good gaming session.
