As soon as you open up the casino you get a feeling of fun and excitement. Their color scheme is very simple, dark grey backgrounds with white, reds and oranges as highlights, but it really does work well together showcasing the important information, such as where to register, their logo and their chat services.
It is a very simple set up with images that grab your attention. There are a few menu options which we will go through during the article.
Account Setup
Registering an account with PrimeBetz needs quite a bit of personal information right off the cuff, which shows no that there is no option for anonymous gaming here.
The information PrimeBetz required for registration is:
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Email address
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Date of Birth
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Password and confirmation
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Contact number
Once you have passed that, you are required to enter the following:
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First and last name
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Username
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Address
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Country
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Currency of choice
Without all this information being inserted you will not be able to complete registration. You will then receive a verification email in your inbox you will need to complete in order to gain access to the casino. As soon as your registration is complete and you are able to log into your account, you are prompted to make a deposit.
Coins and Payments
Once I had taken a thorough look around the casino, I was ready to make my deposit. I clicked on the bright red to orange Deposit button at the top of the screen and it brought me to a window which prompted which deposit method I would like.
I opted for BTC depositing to test their Crypto worthiness. It works in the currency you opted for when registering, so when it asks to insert the amount, you insert the local currency value instead of the BTC value as you will experience an error when trying the 0.00005 (or whichever amount) values. Once you have selected whether or not you would like to claim a bonus and you select “Deposit” you will receive a pop up window which facilitates the deposit.
My deposit took 2 minutes to arrive into my casino account which is fantastic.
In order for you to withdraw, you are required to submit all your verification documents. You will need to do so through a third party verification system called Onfido. The verification starts off by selecting which country you are from. You then can submit ID in the form of a passport, Driver’s License or Identity card. You will need to take a photo with your phone of these documents, you cannot upload a previously saved document stored on the device you are playing on. It is a rather strict process, which I did not proceed with.
Promotions
PrimeBetz offers a few promotions which cover almost every day of the week. This will definitely keep you coming back. Let’s take a look at the promotions on offer:
Welcome bonus package
This is a 3 tiered welcome package which is built to keep you playing for longer.
Tuesday, Thursday, Saturday and Sunday Free Spins
Deposit €20 - €29.99 and receive 20 free spins on a selected game. Deposit €30 + and receive 40 free spins on a selected game. The wagering requirement is 35 times the bonus amount received. The maximum withdrawal limit for the free spins is €100.
Wednesday Reload bonus
This is a 20% rebate on your first deposit of the day on a Wednesday. You will also get 20 free spins on a selected game on Thursday to keep you going. The minimum deposit required for this is €20. The wagering requirement is 35 times the bonus amount received. The maximum withdrawal limit for the match bonus is 10 times the bonus amount received. The maximum withdrawal limit for the free spins is €100.
Saturday Cashback
In order to receive varied cashback bonuses from your deposits made on the Friday before. It is dependent on your VIP status and ranges from 10% to 20% depending on your VIP tier. The minimum deposit for the cashback is €10 made on Friday. The wagering requirement is 3 times the cashback received. The maximum withdrawal limit for the cashback is 10 times the bonus amount received.
VIP Program
This is a very inclusive VIP program and you start off from your first deposit. Your points accumulation is calculated on deposits and wagered made while in-game.
Each bonus received has a specific wagering and maximum withdrawal limit attached to it, so be aware of this before missioning through the tiers to get that whale status. There is also no mention of a VIP host provided to you as a whale, which means if you need help you will have to wait in line like the rest of us.
Games
PrimeBetz have set up their games list in a very orderly neat manner. They categorize everything really well and it is easy to select the game of your choice. You have the choice of Category and Providers and both drop slot searches work well together. Here are the categories they have preselected for your convenience:
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All Games: Exactly what it says, this is where you can view all games provided by the casino in order of their game providers. There are 4000 games to choose from so this page can seem overwhelming with colors and images and words to choose from
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Slots: This is a neater version of the above section where you can choose from Slots only. There is no specific order these slots are listed in and it is another wall of just images, colors and words.
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Crash Games: PrimeBetz offers 10 crash games to choose from in various categories. They have Meteoroid, Cricket X and Triple Cash or Crash as examples. There is a really interesting crash game called “Magnify Man” which is loosely based on Superman, it’s a man flying through the sky until they simply shoot off and then your bet is over.
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Buy Bonus: Here you will find 38 games where you can buy into the additional benefits of the wins. You can find anything from Sirens to Leprechauns in this category.
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Megaways: With 98 Megaways games to choose from, you will have a tough time picking which suits your taste. There are some interesting games available here, there is NFT themed game, and a Blockchain Megaways for those deep into Crypto Gambling.
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"Book Of" Games: This is a very popular casino category and PrimeBetz has 148 of the best available online. One of the most famous game providers, Spinomenal, is available to you here.
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Live Casino: Here you will find all the Live Dealer games. There is Lucky 5, Baccarat, Roulette, Dragon Tiger, Teen Patti, Blackjack, Wheel of Fortune and many many more. This gives you a real Casino from Home feel to it, and it is very enjoyable when interacting with the dealers.
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Table Games: This neat little section showcases the table games on offer by PrimeBetz. It includes BlackJack, Baccarat, Roulette, Cribbage, Pai Gow, and various types of Poker.
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Virtual Games: Here you will find 97 provably fair, virtual games. This includes virtual sports like football, horse racing, greyhounds and tennis. You will also find a few crash games, Plinko and Mines games here. There are even bingo games in this category.
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Prime Games: These are PrimeBetz exclusive games available on this platform. Since it is a new brand, there are only 2 available here, Wolf Fang and Atlantis Meagaways. Both are really enjoyable to play.
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Dice Games: These are games which use the Dice mechanics only. Craps, Dice Duel and Roll the Dice are the games available here.
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Lobby: This category is for games that take you out of the current lobby into their own third party exclusive Lobby. You will find Vivo Live Casino, Lobby Roulette and Bombay Live here.
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Roulette: You will find 39 different types of Roulette here, American Roulette, European Roulette, Virtual Roulette and Astro Roulette to name a few.
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BlackJack: A great variety of Blackjack is on offer in this section. PrimeBetz has Lucky Sevens, Side Bets and 3D BlackJack over and above the standard and classic BlackJack options available.
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Poker: PrimeBetz has almost every possible type of Poker available online. Joker Poker, 3 Cards, Texas Hold’em, Pineapple Poker (this one is particularly interesting), High Hand Hold’em, Oasis and so much more!
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Baccarat: There are 38 different styles of Baccarat to choose from, most of which are Live Dealer variations of the age old game.
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Sic Bo: There are only 3 options of Sic Bo to choose from but since they are all from different game providers, you are sure to get a good feel of the differences.
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Bingo: With over 50 different styles of Bingo to pick from, there is no time to get bored with the offerings from PrimeBetz.
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Card Games: Here you will find 13 interesting card games, from HiLo to Indian Rummy, War of Bets, Lucky 6 and Odd one in.
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Scratch Cards: With just under 100 different Scratch cards, you have a ton to choose from if this is your game style of choice.
Customer Support
Customer support is not online 24/7 which is alarming. You have the option to email the casino using:[email protected] if there are no agents available to you for Live Chat though. PrimeBetz also has a Facebook page, Instagram account and X (previously Twitter) page which is mostly used for promotional matters, and it is unlikely you will receive support from there. I was lucky enough to get in touch with a Live Chat agent earlier in the day and they were pleasant enough. Not ground breakingly great, but fine.
Geos and Languages
Support is only available in English, but you can play in the casino in English, Spanish, Brazilian Portuguese, Italian and German.
The list of restricted countries is quite lengthy, so here are the top 10 restricted countries for PrimeBetz: Belgium, Denmark, France, Italy, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States of America.
Platform Compatibility
PrimeBetz does not have an app, but you can play on the casino using any browser on a PC, Mac or mobile phone. The mobile version doesn’t quite fit the mobile phone on portrait mode though. There is a massive blank space underneath the first banner. I left it to load for over 10 minutes to see if it was maybe a technical issue on my side, walked around the house with my phone in hand and it just never loaded.
Also, the Sign in button found at the bottom left hand corner never goes away, even though I am signed in. It is where you would traditionally have the options menu in the casino. Strange glitch. The casino doesn’t fit any better when moving over to landscape mode. Everything is still rather haphazardly shoved in and the header and footers of the site are dominating the casino.
Website Response Time
The website response time for PrimeBetz is really well rated. It got a mid to top rating on the testing sites, and I must be honest, I didn’t notice any delays or lags on the site. The mobile version definitely needs some work though.
Security and Community reputation
When it comes to account safety, PrimeBetz leaves the responsibility up to you. You need to ensure that your account is safely secured. There is no option for third party or 2FA verification on the casino account. The community is not overly excited about PrimeBetz. The daily, weekly and monthly withdrawal limits are really low and this has the community really unhappy. Another thing which was sighted as a negative is that clear deposits need to be wagered before being able to withdraw. Since it is such a new casino, there are no posts regarding PrimeBetz on Bitcointalk.org.
Alternatives
If you are looking for more established Crypto Gambling Sites, we suggest you try out these below:
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Roobet: This crypto casino has been around since 2019 and packs a punch. It offers Sportsbook, Live dealer, dice games and much much more!
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BC.Game: Having been around since 2017, this team has the casino industry under its finger! With so much to offer, including official sponsorships, you will definitely have a fun time here.
Conclusion
With PrimeBetz being one of the newer crypto casinos out there, they still have a lot to prove. They have the game variety, depositing options and VIP program to do it, and I really do expect great things from this brand. A few tweaks here and there and they will be top of the logs in no time. As we always say, be wise with your spend and enjoy your time with the casino. Good luck!
