OhMyZino Crypto Casino Comprehensive Review

The casino has a very retro 50’s comic book look and feel to it with the bright popping colours and a kitsch energy to it. It reminds me of an old roadhouse which always has a warm and fuzzy feeling attached to it. 

Let us flash back to the 50s and see what the Passion Pit has in store for us.

Account Setup

Creating an account with OhMyZino is a fairly simple process. All you need to do is click on the bright yellow Register button and complete the form. 

This casino does ask you to confirm first and last name, home address and contact number though, which might make a few people out there quite uncomfortable. It even made me uncomfortable, so someone out there might be receiving a little bit of snail mail compliments of me. 

You are required to verify your email address so make sure that piece of information is correct.

Promotions

Considering it’s a new casino, there are a wide variety of promotional offers up for grabs. Their bonus claims work a little bit different to other crypto casinos in that when you make your deposit you can select the bonus you would like to claim from the casino in a drop down slot. This helps when deciding whether or not you would like a bonus, and not needing to have the specific code jotted down somewhere before being able to claim it. I like this feature.

Welcome bonus package

This is a three tiered promotion with 3 x 100% match bonuses up to $1000. 

• Minimum deposit for each bonus is $25

• Playthrough is 45 times the deposit and bonus combined

• Only available on your first, second and third deposits

• Needs to be claimed within 45 days of creating your account

• Playthrough needs to be cleared within 10 days of claiming

• Select the bonus code from the drop slot once you have made each deposit

• Bonus cannot be used in the Live Casino Games, there is a different specific bonus for this category of gaming

Welcome Live Casino bonus

This 100% match bonus up to $400 is to be specifically used while playing Live Casino games.

• Minimum deposit is $25

• Playthrough is 35 times the deposit and bonus combined

• Only available on your first deposit - so if you claim the above bonus, you will not be eligible for this bonus

• Playthrough needs to be cleared within 14 days of claiming

• Select the bonus code from the drop slot once you have made your first deposit

Welcome Sports bonus

Another 100% match bonus available to claim. This has a maximum of $200 and can only be used for sportsbook.

• Minimum deposit is $25

• Only available on your first deposit in the casino

• Maximum bet is equal to your deposit amount

• Only single and multiple bets will apply

• Only bets on Football, Basketball, Ice Hockey and Tennis count towards the playthrough requirements

• Excluded countries: Serbia, Bulgaria, Montenegro, Estonia, Indonesia, Belarus, Moldova, Armenia, Cyprus, Azerbaijan, Russia, North Macedonia, Republic of Korea, Ukraine, Greece, Croatia, Nigeria, Slovenia, Poland and Latvia

Into The Universe

This is a tournament that runs in the background of your game play. 10% of your bets placed contribute towards collecting points. Once you have accumulated a certain amount you are pushed up the leaderboard. You can view your ranking under your toolbar. The tournament will end on 27 September 2023. Lucky Casino Days Bonus:

Tuesdays and Thursdays are casino lucky days where you get an extra 100% reload up to $400. 

• Minimum deposit required is $30

• Bonus available twice per week

• Playthrough requirement is 35 times the deposit and bonus combined

• Live Casino games are excluded from wagering on this bonus

Crypto Bonus

OhMyZino offers a Crypto specific bonus where you can get a 120% match bonus on one crypto deposit per day. 

• Minimum deposit is $25

• Maximum bonus credited is $500

• Playthrough on this bonus is 40 times the bonus received, it does not specify that it’s the deposit and bonus combined like the other bonuses. I asked Live Chat about it, and they confirmed it is 40 times the bonus amount received. 

• You will need to contact Customer Support to claim this bonus, there is no code in the drop slot. We will discuss their support further in the article though. 

There are many many more promotions which will take up the entire space allocated on the internet - there are that many - but these are what I thought were the most interesting and relevant.

Games

OhMyZino has a wide variety of games suited for all tastes. They are well categorized which is handy when you are not too sure what you feel like playing.

• Under Casino you will find: Slot Games, Live casino, Virtual Games, Table Games and Lucky games.

• Under Live Casino you will find: An array of live dealer games which you have come to expect when delving into this style of game play. They offer Andar Bahar, Keno, Roulette, BlackJack and everything in between. Usually hosted by beautiful women, this allows you to have more of an in casino feel than simply looking at animated icons swirling around.

• Under Live Spins you will find: This is a rather unique take on slots playing. You watch a streamer with a big balance making large bets where you can bet on the outcome of their wins or losses, spins and bonus plays. There is a live chat section where you can join in with the conversation with the streamer and you can react to their winnings or losses. This is a brilliantly new endeavour for this casino. 

I watched two streamers and the one was a bit too focussed on the game, the other was telling us a story about their recent adventures with a local land based casino. It is a similar principle to Live Dealer where you interact with a person, not the dealer in this case, but it’s like you are in a land based casino. The casino runs these streaming events periodically through the day with different streamers so you can see how different games play without actually having to bet on them, and you can also interact with other players at the same time. 

• Under Sports you will find: This is where their sportsbook shines. It offers you the Top Leagues, Live Games, Coupons and virtual games to choose from. They offer a slightly wider variety of sports to bet on, below are the games they provide over and above the usual sports: Motorsports, Table Tennis, Cycling, MMA, Basketball 3x3, Alpine Skiing, Athletics, Aussie Rules, Biathlon, Boxing, Darts, Futsal, Golf, Handball, Rugby League, Rugby, Snooker, Specials, Ski Jumping, Gaelic Football, Gaelic Hurling, Lacrosse and Various eSports and virtual sports as well.

Coins and Payments

Making a deposit on OhMyZino is a pretty simple process when using Crypto Currencies. You can follow these easy steps:

1. Click on Deposit - a bright yellow button top right hand corner

2. Select which method you would like to use to deposit with, I chose BTC

   

3. Scan the QR code or enter your private address

   

4. Insert the amount you wish to deposit in your wallet

5. Your deposit is complete. You will now need to wait for the funds to transfer to your wallet

My deposit took roughly 25 minutes to clear into my casino account, but no bad reflection on the casino for this. My wallet provider was having a technical issue on their side. While I waited, I explored the rest of the casino, and returned to watch that Live slots streamer. Making a withdrawal may be slightly challenging since the minimal withdrawal limit is a staggering $100 across all withdrawal methods, but if the cards are falling in your favour, this might just be a goal for you to achieve. You can follow these steps to process a withdrawal:

1. Click on the avatar next to balance

2. Scroll down to Withdraw

   

3. Select the method you would like to withdraw using 

4. Insert the amount you would like to withdraw

   

5. Then you insert the address from the receiving section of your crypto wallet

6. You will receive a confirmation that it has been processed

7. They estimate that crypto withdrawals are processed within 1 - 3 hours, however, if there is any suspicious activity they may require KYC and then it could take up to 72 hours to process.

Customer Support

OhMyZino offers 24/7 Live Chat, however, you will need to go through a prompter system which is tedious and frustrating to say the least. I had to restart the chat 3 times before actually getting to a human. Once I got to a human, the human insisted on me providing my date of birth when I was simply asking about terms and conditions. Nothing directly relating to my account. This was after my first chat attempt taking over 5 minutes to answer and then the consultant ending my chat due to inactivity. There is no ping or chime when the consultant responds, and if you don’t keep an eye on the chat window, which I didn’t do, the chat will be terminated within 2 minutes of the consultant answering. The consultant redeemed themselves later though with 2 more chats with what seemed like the same consultant each time. The consultant was prompt with their responses, and they didn’t know the exact answer to my one question and sought help to resolve it instead of just sending me away. Redemption. You are also prompted to rate the chat as soon as it is completed, every time you are on a chat, even if it is with the same consultant.

OhMyZino also has email support available for you to contact them. I did not come across any social media presence for this casino though. 

Geos and Languages

OhMyZino offers the casino in English, German, Suomi, Norwegian, Portuguese, French, Spanish, Italian and Japanese. Their email support is limited to English, German, Spanish, Norwegian and Finnish though.

Since the casino is licensed, it is required to prevent the following countries from playing: USA, Curaçao and Malta.

There are specific game provider restrictions placed over and above these countries listed, but the casino has no say in this.

Platform Compatibility

The casino is available in a mobile version as well, and it works pretty nicely. For this casino though, I do recommend sticking to the browser as the response time when initially loading the casino on your mobile is quite laggy.

Website Response Time

Running the casino through a browser review website, it received a C rating which means it is slow on some responsive aspects, but that is not surprising with the live streaming and live dealer content it holds.

Security and Community reputation

Once again we see a casino with very mixed reviews from the community. Trustpilot only has 2 reviews both being negative. CasinoGuru has also given it quite a bad review stating that the terms and conditions may be deemed unfair to players, and complaining about the support. On the complete flip side though, AskGamblers rated it quite highly with a 7.35 out of 10. 

Since the casino requires KYC and for you to insert your personal information, it comes across as a rather safe casino. You are not required to do any further verification than your email address though. They are big into their responsible gaming with warnings popping up every so often which shows you how long you have been playing for and your profit ratios.

Alternatives

If you are looking for a more simplistic casino to play at, we suggest these:

• Winz.io: has a great variety of games with crypto in mind

• Mirax casino: reasonable playthrough requirements with a fun sportsbook on hand

Conclusion

Although OhMyZino is a new casino, it is definitely at the forefront of technology. That live casino is really something to enjoy, even if it is just to watch. This for me is a major perk of this casino. The terms and conditions are rather sticky, and as the community has mentioned, this could make or break your experience at this casino. The rather high minimum withdrawal limit is also quite a turn off. I played for a good three hours with my $20 deposit and I couldn't achieve the minimum requirement. Another thing I found rather disheartening is that there is no VIP program in this casino. As we usually state, be wise about how much you invest in the casino.