As soon as you click on the link and open the casino, you are welcomed to their Metaworld. It has a constellation feel to it with a gray background, purple highlights and very sleek outlay. It really is a beautiful casino to look at.
Their use of colors really point you to where they want you to look. Bright green “Join Now” button in the top right corner, or simply the registration page right in the middle of the page, in bright purple shades. It is a well crafted casino.
Account Setup
Creating an account with MetaSpins is quite a quick and easy process.
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Step 1: Click on Join Now, you can select the green button at the top right corner, or the purple button, both take you to the same page
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Step 2: Insert your email address and password
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Step 3: Pass the Captcha request
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Step 4: You are done!
Once you have successfully registered your account, you are suggested to take up the welcome offer, which we will discuss further in the article, and then to make a deposit. I don’t really like it when casinos do this, expect you to deposit straight off the bat, but we will continue exploring to see if this casino can redeem themselves for this personal preference issue. You are assigned a generic display name, which you can change at any moment.
Promotions
MetaSpins have quite a variety of rather unique promotions available for you to claim through the week.
Welcome bonus
100% match bonus up to 1 BTC
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Available on your first deposit only
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25 times playthrough (deposit + bonus amounts)
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Needs to be used within 7 days of creating your account
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There is no maximum withdrawal limit
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Maximum bet using bonus money is $5
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In order to withdraw with the active bonus, you will need to forfeit the bonus
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Certain games contribute towards the bonus: Slots (100%), Game Shows (50%), Live casino, table games, poker, crash, keno, Plinko, Hilo, dice, mines, and games supplied by Spribe count 0%
Lord of the Spin
You are given 1 free spin to try your luck at winning the highest payout from that single spin. The payout of this mini-tournament is $1000 cash. You will need to have made a deposit at Metaspin. You need to claim the spin from the Rewards section of the casino. It expires within 3 days of making your deposit. The spin is worth 10c so it’s quite a feat. The wagering on the free spin bonus pay is 35 times the bonus amount received
Level Up
Metaspins has a loyalty program based on levels. The benefits change with the level you have reached, and increase accordingly. This is a quick summary of the levels and benefits:
They work on a spins calculation, 1 spin = 1 XP which is what is required to move between the levels. Each level also has a small MetaLotto Ticket promotion attached to it which is where you will be entered into the Meta Lottery and could win up to $20,000 in the Jackpot.
To top this up, MetaSpins has a weekly promotion on a selected game.
Playing the selected game will double the speed in which you will reach the next level in the casino. So for every spin, you will get 2 XP which will move you up to the next level. For example, if you are playing the game of choice, instead of needing 100 spins to move from level 2 to level 3, you will only need to do 50 spins if you play on the Game of the Week.
No Withdrawal Fees
MetaSpins is currently running a promotion where you do not need to pay for withdrawal fees. This is phenomenal as we all know how those fees can add up in the end. It does end at the end of September 2023, so best get your bets in and winnings out before the end of this promotion.
Games
As soon as you sign in you are shown their game offerings. You have a “Continue Playing” option which will be blank on first login, but as you get into playing it brings up the list of the recent games you have played and you can keep track of which games you have enjoyed recently. MetaSpins have two major game types:
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Casino: Home, Slots, Live Casino, Provably Fair Crypto Games, Table Games and All Games.
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MetaLotto: This is a daily draw which takes place at 00:00 UTC with a main prize of $20,000 in crypto. They offer discount bundles, where you can buy multiple tickets for a slightly discounted price. MetaSpins also offers Live Spins which is where a streamer plays and you bet on their outcomes. This is not found very often and really is a fun way to gamble. MetaSpins hosts 20 really good looking Provably fair games which range from slots to Table Games.
Coins and Payments
MetaSpins only accepts crypto deposits, but not to worry if you don’t have any Crypto in your wallet, they have a facility where you can purchase the Crypto of your choice using Visa or MasterCard as well as Google and Apple Pay. There is an additional fee when purchasing Crypto currencies this way, so it might be worthwhile simply buying beforehand.
MetaSpins accepts the following crypto currencies: BTC, USDT, USDC, ETH, BCH, TRX, ADA, LTC and DOGE.
It is a very simple process to make a deposit, one of the simplest I have seen lately. Follow these steps:
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First step: Click on Cashier, found at the top right hand corner of the webpage. Or you can click on the balance at the top right hand corner as well.
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Second step: Select the currency you would like to deposit in. For this article, I chose BTC.
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Third step: Scan the QR code or copy the address into your crypto wallet
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Fourth step: Insert the amount you want to deposit in your wallet and that is it!
My deposit was cleared into my casino account within 15:13 minutes which is well impressive for a newer casino. I was lucky enough to process a withdrawal with MetaSpin and it was in my wallet within 3 minutes! What a magical experience!
Let me take you through how to process a withdrawal, which might be a bit tiresome here than at other casinos, but for the really quick time it took, it was worth the little bit of extra admin required.
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First step: Click on Cashier, found on the top right hand corner of the site.
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Second step: Select the currency you wish to withdraw
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Third step: This is where it gets tricky, and the admin part comes in. You will need to manually insert the amount in BTC, or whichever currency you would like to withdraw.
We all know how it feels when we win, our adrenaline is pumping and energy is flowing, so be sure to carefully insert the amount you want to withdraw.
As I mentioned earlier, it was reviewed and put into my wallet within 3 minutes. From there it took quite some time to verify on the blockchain, but no fees as promised. I got exactly what I expected to get.
Customer Support
Finding their Live Chat was a bit trickier than what I am used to. It is not a pop up window that is in your face, instead, you will need to head to the home page, and look at the menu on the bottom left hand side. Alternatively, scroll all the way down on one of the pages, and you will see a flag with two speech bubbles, you click there for support. You will then go through an automated bot system where you will need to choose your language. You are then prompted to select categories, which will pull up articles based on the question, or you can head to Talk to agent straight off the bat:
I went straight to the agent for the purpose of the article. I was assisted by a very good agent. They were helpful and answered all my questions quickly and effectively. MetaSpins also offers contact via Twitter (X), Discord, Telegram, Instagram and Facebook. These are more for promotional purposes, but you can DM them and they will respond to you, eventually. For quicker support, Live Chat on the casino would be best.
Geos and Languages
The casino and support is available in English, German, Norwegian, French, Spanish, Portuguese and Finnish.
There are quite a few countries not allowed to play at MetaSpins casino. Here is the list of countries: Afghanistan, Cuba, Curacao, Cyprus, Iran, Iraq, Isle of Man, Italy, Lithuania, Malta, Netherlands and its territories, North Korea, Belarus, Spain, Sudan, Syria, United Kingdom and its territories, United States and its territories. There is no restriction for using a VPN, in fact, they encourage it for security purposes, which we will discuss further in the article.
Platform Compatibility
The mobile version of the casino works exactly like the desktop/laptop version does which is a great alternative to when you are on the run and have some time to kill.
My only gripe was when I was done playing the game I was on, there was no “close” option. I had to click back or click on the logo to change screens back.
Website Response Time
I had a really enjoyable time playing at MetaSpin, there were no delays and I never felt that it was taking extra long or that there were any delays. The official take on the speed of the site is: it needs a bit of smoothing out but it runs fine.
Security and Community reputation
You can add 2FA to your account, and the verification of your email address is also not required to play with the casino. You can censor your username if you wish and you can also see some of your game statistics. This can all be done and found under “My account”. The community is not very happy with MetSpins unfortunately. There are quite a few scathing reports on Bitcointalk Forum. Ranging from cashins not being paid, allowing restricted countries to deposit and claim bonuses without allowing their withdrawals when it comes to account verification procedure, and then unfair ruling on this. This does not sit well with the community and has dinged their reputation. As for external sites, such as TrustPilot, AskGamblers and CasinoGuru, it is pretty well liked. The major issue for MetaSpins according to these sites, is the lack of responsible gaming policies. This does ring true in my experiences, and will definitely continue to harm the casino if it is not addressed soon.
Alternatives
If you are looking for something with a Sportsbook, look no further than:
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Roobet: This casino has been around for 4 years and is establishing itself well in the community with many sponsorships, such as Snoop Dogg, and a great variety of Sportsbook games to choose from
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CryptoLeo: a wide variety of games available, with no excluded countries on its list.
Conclusion
This casino really did a trick on me. I loved every minute of playing here, from registration to playing on the games. Yes, I know what you are thinking, it’s because I was able to withdraw, and you are the furthest from true. I was loving it before I even made a deposit. It is very neatly set up, the colors are welcoming, the response time is great, and the promotions are fun and interesting and not something I see everyday. The support was helpful and the social media is interesting. The community doesn't seem to agree with me, but I am quite certain that time will do this casino well. They will find their feet and secure their seat at the table. I hope so at least. Like we always say, gamble within your means, and be caring when putting your toe in the water, but I definitely recommend this casino for a good time!
