When you first open FortuneJack it has the standard look and feel of a crypto gambling platform. It uses black, yellow and white and its main colors and has a great logo, being “Jack” a man in a top hat with a bow tie and highlights of their main colors.
The menu is on the left hand side which is handy and detailed. You have your game options at the top, and promotions in the middle at immediate eye level. Below that you have your game options, such as Recent Big Wins. Promotions, Best slots, Live Casino, Provably Fair Games, but we will get into this in more detail further in the article.
Account Setup
Creating an account with FortuneJack is a pleasantly easy experience. You will need to enter your email address, select a username and a password. The best part is before you submit your information, it checks to see if you have registered previously, and gives a rating for the strength of your username and password.
You will need to accept the terms and conditions before being able to register. You also have the option to register using your Google stored information.
Once you have registered your account, you will be taken through to a page where you are offered certain bonuses for verifying your account. This verification is using your email address and phone number and the offerings range from cashback on your first deposit to 100 Free spins. We will go through these promotions in more detail later in the article.
Coins and Payments
FortuneJack offers many Crypto coin options to deposit with: BTC, ETH, MATIC, LTC, BNB, USDC, BUSD, USDT, DOGE, DASH, Tron and ZCash.
To make a deposit at FortuneJack, you simply need to click on “Deposit” which is a bright green button at the top right hand corner.
For this casino I opted to deposit using Tron to give that coin a try with FortuneJack. My deposit took approximately 2 minutes to arrive into my account, which is great! It might be a bit longer with other coins, since Tron is notoriously a quicker coin to deposit in.
There is a quick deposit option in the game if you happen to run out of funds while in play.
The minimum withdrawal with Tron is $150 which I was unable to win, so I wasn’t able to proceed with a withdrawal on my side. After some investigations, I have found that KYC will only be requested in certain circumstances, unspecified though. So if you keep within normal playing means, you will not be required to submit KYC in order to process a withdrawal. Withdrawals take up to 15 minutes to receive in your wallet, coin dependent, and there is no excessive pending period when you process your withdrawal.
Games
FortuneJack offers over 3000 games for you to choose from. You have options of Sports, Casino, Live Casino and Provably fair games. Sports book is not available to USA players unfortunately. Casino you can choose from 28 different game providers of which 15 are available for USA players to enjoy. Live casino is not available to USA players unfortunately.
Provably fair games range from Texas Hold’em, Plinko, Video Poker, HiLo, Mines and an assortment of Randomly fair games such as Keno. FortuneJack also offers some fun space themed Crash games.
If you are from a restricted territory, and you want to play a specific game, you will be notified appropriately if you are not able to play a specific game, or games from a specific provider.
Promotions
When you first sign up you are offered a few promotions for registering and verifying your information.
1st deposit 20% Cashback
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Minimum deposit: 0.001 BTC
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24 hours to receive the bonus
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You will need to claim the bonus code before making the deposit
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Maximum cashout is 5 times the bonus received
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Playthrough requirement is 30 times the bonus amount received
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Only 1 bonus per deposit - so if you claim this offer you won’t be able to claim the welcome package on the same deposit
100 Free Verification Spins
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Minimum deposit is 100% of the amount won using the spins
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Bonus is only received when the entire deposit amount is received
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Maximum cashout is 5 times the bonus received
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Playthrough requirement is 30 times the bonus amount received
Welcome Bonus Package
This is a tiered offering for deposits made at the casino.
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General terms and conditions for the welcome bonuses: Playthrough is 30 times the bonus amount received Maximum bet is 0.00015 BTC (or equivalent) Maximum withdrawal for the free spins or additional free bonuses is 5 times the bonus amount received.
Loyalty Garage
This is a rewards program where you accumulate points through placing wagers. It is active once you have opened your account and start depositing and placing bets. As the name explains, it is based on vehicle types.
Earning points isn’t very easy though, 100 USD bet = 1 status point x Game Contribution %. Different games have different contributions towards these points accumulation. Slots is 100%, Sports betting is 10%, Dice and Provably Fair games only contribute 5% towards these points. I deposited $20 and played slots only, without taking a bonus and I didn’t receive a single point.
VIP Club
Entry to the VIP Club is by Invitation only and you will need to play regularly and make consistent deposits to be acknowledged and “chosen”. Once you have been identified by the VIP team and ae invited to become a member of the VIP Club, you will receive the following benefits:
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15% Cashback monthly
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50% Reload bonus weekly
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VIP Bankback daily Instant deposit cashback
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Personal VIP manager 24/7 dedicated customer support
Customer Support
FortuneJack offers 24/7 Live Chat support. You have the option to use normal FAQs or you can speak to an agent. The agent I spoke to was really pleasant and quick to respond with accurate information (according to the terms and conditions) and overall impressive.
I experienced an issue with my password not working from one day to the next, and the team managed to resolve this for me within an hour, which is really great for online casinos of this age and magnitude.
Geos and Languages
FortuneJack is only available in English. The United Kingdom is the only country that is outright restricted from FortuneJack. Other countries are limited by game providers. For example, if you are from the USA, you will be able to play using SteadyGames but not Yggdrasil. When you are going through the games in the casino, it will very clearly notify you that you are not allowed to play games by a specific provider based on your location.
Platform Compatibility
FortuneJack does not have an app specifically for mobile playing, but they do have a mobile friendly variation of the casino. You are able to expand the view of the casino to full view when in landscape mode which is an added feature we don’t often see with crypto casinos. Games also change between modes really well. Usually when moving from landscape to portrait there is a visible delay and strain, but with FortuneJack, this moves beautifully between both platforms.
Website Response Time
FortuneJack has one of the best response times we have seen in quite some time. They have mastered the art of balancing quality images with low enough cache to keep the site moving seamlessly. The structure is it’s highest quality and I completely understand that. I had no issues locating items, it is naturally responsive and easy to find information.
Security and Community reputation
When it comes to account security, FortuneJack is thorough. When you initially register your account you are prompted to insert a password with a high strength rating. It shows you the strength of your password and if it is deemed weak it will prompt you to change it to something more random. Once your account is up and running, you are able to update the security on your account by adding SMS 2FA, App 2FA, you can change your password and also manage which notifications you receive.
These changes can all be done by clicking on your avatar in the top right hand corner, and then heading to Profile, and to Security. Overall the community is happy with FortuneJack casino. There are a few older complaints on BitcoinTalk.org which have been addressed and resolved. FortuneJack also has a few other reviews which prove it to be a trusted site. When taking a look at a public rating site such as TrustPilot, FortuneJack are responsive to good and bad reviews, which shows it has a social integrity which is much needed in today’s crypto casino environment.
Alternatives
If you are looking for something a bit more adventurous and accommodating, we recommend you try the following casinos:
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500 Casino - this is a hybrid casino with a great reputation. It allows for smaller deposit and withdrawal amounts and there is no KYC required.
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Stake Casino - USA friendly alternative for you to use. Also a hybrid alternative with a great variety of games and many sponsorships on the sports book which has developed their community reputation
Conclusion
This long standing casino has a great overall look and feel and has been a surprising experience for me. When I look at the older casinos there is a lack of development in technology, almost as if they have reached their cap and there is no need to develop further, butFortuneJack is constantly growing and developing their product. The mobile casino is an absolute pleasure to play on and there are no limitations when moving between the games or product offerings. It will not be easy to become a whale here at FortuneJack and you will need to be willing to part with quite a few pennies. Their loyalty program is quite tough to crack, so be sure you want to invest in this Crypto Casino to avoid any disappointments in your aspirations of becoming a VIP.
