Cloudbet is owned by Halcyon Super Holdings BV. It holds an Curaçao eGaming license and the exotic island is also where it has a registered operational location. This qualifies it as a very safe Bitcoin casino to bet thanks to licensing combined with seniority. Cloudbet’s peculiarity stems from the fact that it accommodates all categories of bettors. Bets range from micro stakes to high roller stakes that range from 10 sats to 50 BTC. It also supports players irrespective of their geographical location.
Available games
Cloudbet gives punters a wide range of gaming and betting options. The main games and betting options available on the casino are:
Sportsbook
Gaming with Bitcoin in a sportsbook is made simple at Cloudbet. The platform offers bettors one of the best odds in the industry. Its sportsbook features some of the most popular leagues such as NFL, NBA and UCL. The games come at margins of 2% or even less, giving the punters one of the best deals for BTC sportsbook gaming. There is also the eSports and live streamed events that supports in-play betting.
Casino
Cloudbet’s online casino features a wide range of crypto games such as slots and table games such as baccarat, blackjack and roulette. Its games providers are among the most popular in the industry such as Pragmatic and MicroGaming. It's worth noticing Cloudbet routinely promotes its slot games by giving the players the option of trying out its free play mode feature before staking their coins in live bets.
Live games
For players that enjoy the thrill of live gaming, the Cloudbet live dealer games are a perfect fit. After our deposit we dove straight into the live roulette and we were quite lucky at least in the beginning. We then jumped onto live poker, baccarat and blackjack where numerous different providers were waiting for us. One downside of Cloudbet is that despite being one of the pioneers of bitcoin casinos adding new features constantly, it doesn't offer provably fair games.
Supported coins
Cloudbet started as a Bitcoin casino in 2014 but since then the number of accepted coins has increased drastically giving the player infinite options and even the ability to use Cloudbet wallet as a proper wallet.
The available coins are: ADA, ALGO, AVAX, BCH, BNB, BTC, BUSD, DAI, DASH, DOGE, DOT, EOS, ETC, ETH, FTM, stETH, LINK, LTC, LUNC, MATIC, PAXG, SHIB, SOL, TRX, UNI, USDC, USDP, USDT, USDC, XLM, XRP and ZCash
Instant deposits and withdrawals
The deposit process is very smooth. You click on the "Deposit" button, select currency, network and voila the deposit address. Scan it with your camera or copy the address and send your coins. In a few minutes you will be able to enjoy Cloudbet.
If you don't have any of the available coins handy then you are presented with two options. Either go to a crypto exchange of your choosing and buy the coins over there or use Cloudbet's partner exchange Moonpay who allows you to buy crypto using your bank card. Just click on the "Buy BTC" or any other coin button and follow the process. You will need to have an available email address, fill in your details and then choose between bank card and manual bank transfer.
Bonuses & VIP club
Like most crypto casinos, Cloudbet offers various offers including deposit bonuses, free spins, tournaments and zero margin bets. It often launches seasonal promotions for major sports events like the Super Bowl or March Madness which are pretty generous so better keep an eye for them.
However, Cloudbet is particularly strong when it comes to their VIP department. They have a dedicated team where whales get their own support manager eager to cater their needs. Whether that's placing a bet or maybe raising the limit, on Cloudbet they know how to treat serious people.
Multi-language availability
The Cloudbet website supports users from different jurisdictions. This is evident from the language bar on the top right side of the site. Languages supported include English, Spanish, German, Italian, French, Swedish, Dutch, Greek, Hungarian, Turkish, Bahasa Indonesian, Polish, Portuguese (Brazilian version too), Russian, Chinese and Japanese.
As usual though support is available in English.
Customer support
Users of the platform can contact the company via the support desk. Its customer support is available 24 hours, 7 days of the week and is also accessible via email at [email protected]. Apart from live chat, the casino's Twitter and BitcoinTalk accounts are also platforms through which the casino administrators can be reached regarding any serious issue. In fact there are a few resolved issues online where one can see step by step how the casino responded to certain problems and decide whether this is a good casino or not. It's a great demonstration of how the crypto community can shape online gambling.
Common issues with Cloudbet
Cloudbet is to a large extent a reliable casino since it is regulated. However, the platform has a habit of not paying winnings instantly. Apparently, the compliance team works behind-the-scenes to verify that winning bets are valid. While it's not an excuse we have to point out that such issues are common with crypto casinos especially when it comes with big jackpots.
The operator first needs to establish the victory was legitimate as let's face it it's a casino and not an NGO, and then transfering the coins can be an issue. It's well known cryptocurrencies are very volatile therefore casinos need to take that into consideration and keep balances in various coins but also fiat currency to be able to cover their operational costs should Bitcoin crash again. As long as an operator one way or another ends up paying for a legitimate win, that's a good record and it is seldom proper unanswered claims have remained against Cloudbet. You can check their BitcoinTalk account here and if you think it's necessary, keep digging.
Alternative picks
Some fine and similar crypto casinos which one can try instead are:
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BC.Game which while boasts a supremely equipped sportsbooks, gives more attention to its casino product focusing on crypto games such as Dice, Crash, Plinko, Hi-Lo and other crypto classics. Games which you can't find on Cloudbet as its casino is what one would call more classic.
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TrustDice offers what Cloudbet does but adds to it a faucet and a live group chat creating a nice community where players can share feedback and ideas. This is one of the major things Cloudbet is missing.
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Winz, also licensed in Curaçao and with a VIP Club. They offer great customer support also reachable via BitcoinTalk. We like their modern and stylish design combined with a super quick interface.
