The color scheme they have opted for is a dark theme with dark blue with purple hues and goldenrod contrasts. It is a very well set up casino where everything has its place and they are all separated by blocks. It has a cyber theme to it, with digital style fonts and images. The logo is their name with a modern digital cyber feel to it.
Account Setup
It is a very simple account creation where all you need to do is insert your email address and select a password. You will then need to select your currency, my choices were Bitcoin or Ethereum. I opted for BTC.
Once you have logged in to the casino successfully, you are welcomed with a large selection of promotions, games, and a well placed side panel which is well summarized and straight to the point. The options there are:
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CashBack
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RakeBack
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Wheel
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Tournaments
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Missions
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Casino
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Sports
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Promotions
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VIP Club
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Live Chat
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An option to purchase Crypto using Fiat currencies
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Install the App option
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Language options
They have definitely taken a “less is more” approach to this as when you click on any of those options you are provided with a score of information and filters for each respective category.
Promotions
Justbit has a ton of promotions running at any given moment. Currently they have:
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First Person XXXtreme Lightning Roulette
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Pragmatic pre-release Auto Mega Roulette
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Cashback with Casino Coin
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Daily Cashback Up to 20%
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Spinomenal Loki’s Spell of Fortune
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Endless Summer Network Tournament Island Getaway
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Smartsoft ‘Cool Prizes - Hot fun’
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Level Up Rewards up to 12000 Euro
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Wazdan - Mystery Drop
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Cyber Citizen Complete a profile a get 30 free spins
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Receive exclusive offers in Justbit Telegram!
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45% Cashback up to 800 Euro
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3rd alternative Welcome bonus
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2nd alternative Welcome bonus
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1st alternative Welcome bonus
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Justbit branding game
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Guaranteed rakeback for every bet
Your casino account works on a levelling system, much like most casinos available online. The more you wager, the higher up the ranks you go. Their tier levels are named as below:
They also have an extensive VIP program which offers rakeback, free money bonuses, VIP real cashback, increased withdrawal limits, personal account manager, tailored gifts, exclusive tournaments and offers for the VIP club.
Games
Justbit offers more than 2000 video slots, 118 instant games, 433 Live Dealer games, Sportsbook with eSports and all current sports games available. They offer slots from 68 different providers. One thing that really impressed me is that when a game is not allowed in your country, you immediately see the game greyed out with an error message stating “Ooops…Access denied. This game is limited in your country. Please, try another IP to access the game.” The downfall there is, you are verified to a specific country so when you use your VPN to change countries it still registers as the country your account was created, so it makes no difference, you still cannot access those games nonetheless which is quite disappointing.
Coins and Payments
When registering your account you are prompted to select the currency you would like to play in, however, you are able to update or change this once you are logged in successfully.
Justbit offers Fiat and Crypto depositing options, you will need to provide KYC when using Fiat to deposit. For Fiat depositing, the methods they have available are:
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Neosurf
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Jeton
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Astropay
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Flexepin
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Tiger Pay
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Flykk
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Binance
And the fiat currencies they accept are: EUR, HRK, MXN, DKK, CAD, NOK, AUD, KRW, SGD, JPY, PLN, CZK, NZD, BRL and HUF.
The Crypto currencies offered are: BTC, ETH, USDT, BUSD, BNB, XRP, DOGE, ADA, LTC, TRX, BCH and CSC.
Depositing funds into the casino was easy enough. I selected the amount I wished to deposit, scanned the QR code and then clicked deposit. There was a confirmation email received from Justbit stating my balance had been refilled with the amount received and the current balance of my account at the time of the deposit being made. There is an option to attach a bonus to the deposit in the Deposit page, which I found quite appealing. I don’t often take bonuses and this allowed me the perfect opportunity to decline or accept bonuses, instead of being forced bonuses or losing out on bonuses since I had not claimed the code in the correct order. This is definitely a plus for this casino in my books. A minus for this casino though is that it took 20 minutes for my deposit to arrive in my casino, which is quite a wait for a deposit.
Unfortunately I was not able to withdraw since the games were rather hungry during my game time. The minimum withdrawal amount is 0.0017 (roughly $50) and the process seems simple enough with you entering the withdrawal amount, the address of the wallet you would like the withdrawal to be sent to and then simply clicking “Withdraw”.
Customer Support
Live chat is the preferred method of customer support for this casino. It is almost instant though, you click on Live Chat which is only found on the left hand side bar, and you insert your information and up pops a chat window with a consultant at the ready. The first chat I had with a consultant seemed very lax, with one worded answers and not much information shared with me. The second chat I had was different though, the consultant was more willing to provide information to me but at a time cost. They took quite a long time to answer me between questions. But they are okay enough. Not great, not terrible. They could use some “tightening up”. Justbit also has a telegram channel where they post special promotions and interesting competitions but not for support in any way.
There are also 2 forms of email address you can use, one for customer support, and one for general/organizational issues.
Geos and Languages
Justbit restricts the standard countries with the list being as follows:
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American Samoa
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Belarus
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Curacao
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Greece
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Guam
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Northern Mariana Islands
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Portugal
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Serbia
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Russian Federation
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Ukraine
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United States and all associated countries
The trick with Justbit is that the game providers also have their restricted countries, so perhaps like me, you went with the intent on playing a specific game, you may be disappointed since that game is restricted on this platform where on other platforms it is allowed. The specific game provider I am talking about is Nolimit City. I absolutely love their games, and I was simply not allowed to play them here. Languages supported by Justbit are:
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Russian
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English
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Spanish
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Canadian French
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German
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Norwegian
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Brazilian Portuguese
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Greek
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Polish
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Japanese
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Italian
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Magyarian
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Australian English
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New Zealand English
Platform Compatibility
Justbit has an app which is available to download using Chrome, but not incognito mode. The app looks and feels exactly as the webpage does, and it seems to run slightly smoother. When it comes to the mobile version, it seems this casino was designed around this as it is almost flawless. It is smooth to change between portrait and landscape modes. The options and sections are clearly defined in either mode and I had more fun playing on the mobile versions.
Website Response Time
The website came up with a poor response time rating when running it through a response time tester, and when I was using it some of the games did take really long to come up and respond, with Panda Family timing out and me having to refresh the page and return to it. However, when playing on the mobile version everything ran really smoothly and the games even opened up quicker. For the sceptics out there, I was using the exact same stable WiFi network on both platforms, so the response time should not have been influenced by that.
Security and Community reputation
When it comes to community reputation, Justbit has a pretty good rating across the board. TrustPilot is a 4 out of 5, Ask Gamblers is a 5.8 out of 10, Casino Guru is a 8 out of 10. Bitcointalk Forum only has 1 review really, which is not a good one, it is a complaint. There is no feedback from Justbit, just other players complaining along.
The security on the casino account can be quite tight at times. I was asked to do a Captcha a few times between logging in and logging out. 2FA is optional, and you will be required to verify your email address whilst in play, but it doesn’t prohibit game play if not done in a certain time frame.
Alternatives
For casinos who have it all and accept players from restricted countries, give these a shot:
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CryptoLeo is a fan favourite with no geo lock and has provably fair games on offer
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Stake might require KYC, but they do accept players from all over the globe and have a huge variety of games available to play
Conclusion
Going through this casino, it has a lot to offer, but limitations will prevent me from playing there again. It is well rounded for the countries it openly accepts, Canada, Australia and New Zealand specifically. It is well set out and has some nifty promotions and bonuses available. The support might not go down too well with everyone in that they answer sporadically and sometimes they reply half heartedly. The slow response time might be a deterrent for some, but that app and the mobile casino is one of the best I have seen lately. That VIP program is juicy and definitely whale worthy, if you are from the right places, and your VPN is on from the get go. Don’t get caught out like I was.
