Once you have opened up the casino you immediately get a retro mediaeval feel to the casino. Gold and Emerald green are the colours used all over the casino with a very retro font for all the text. BitKingz have been around since 2020 and offer daily cashback, tournaments and other rewards. Let’s take a walk through their Kingdom and see if it deserves a Crowning applause or if it’s not worth its weight in gold.
Account set up
They use a simple email address and password registration requirement. You choose your currency on registration. There is a long list to go through and they include Fiat and Crypto currencies, so be sure to scroll through all the options before selecting the currency of your choice. For this article, I opted for BTC as the currency to test out their Crypto Currency options.
Once you have created your account, you are immediately prompted to make a deposit.
Promotions
Bitkingz has a daily cashback promotion, daily and weekly tournaments and personal bonuses once you become a VIP. There is not much information regarding the VIP program, so I headed to Live chat and asked how I would become a VIP and the respondent simply said if identified as a potential VIP, I will be contacted. There was no more information provided on that subject.
Games
Betkingz offers over 4000 games. They do not have a Sportsbook, but they do have a lottery and an abundance of Live Dealer games. They also offer Crypto and Crash games. They use the services of 95 different game providers which gives you many options when it comes to what to play. They do not have provably fair games available to play.
Coins and payments
You select your currency on registration, but you do have options to change between your originally requested Crypto Currency and the FIAT currency available closest to your country’s currency. You will need to make separate purchases to fund the separate currencies though. The accepted currencies are: EUR, USD, CAD, NOK,NZD, PLN, RUB, JPY, BRL, BTC, BCH, ETH, LTC, DOGE, USDT. My deposit took just under 5 minutes to arrive into my casino account from my crypto wallet which is pretty average time. You have the option to play demo games while waiting for the funds to clear, so they keep you in the casino which is a good tactic. When processing a withdrawal, KYC was not requested of me. My withdrawal did take roughly 5 hours to return to me, they do state in their terms and conditions it can take up to 12 hours.
Customer support
Bitkingz has a 24 hour Live Chat line, and a form you can fill out as an email, but no available email address. Their response time on live chat is staggered. I spoke to two different agents, the first one took 10 minutes to provide me the “we will choose you” response for the VIP question, and the other agent was quick and relatively helpful. Also received a vague response from them, but enough to get me by.
Geos and languages
Bitkingz has a 66 country long list of countries that are not allowed to play, USA, Australia, UK and France being the most noteworthy. Game providers have their own list of countries that are not allowed to play on their platforms, but the game will tell you once you wander into the game that it is not allowed in your country and you are not allowed to play it.
Their Live Chat is available in English, Russian, German, Finnish, Norwegian and Chinese. The casino is available in English, German, French, Finnish, Polish, Japanese, Norwegian, Italian, and a few dialects of English and Chinese.
Security and community reputation
On registration you are informed of the strength of your password selection which helps with gauging the safety of your account. You also have the option for 2FA but you are not prompted to do so at any point. You are required to verify your email address, but not verifying the email address does not prevent you from being able to deposit or withdraw. The community enjoys Bitkingz casino, Casino Guru gives it a 8/10, with Strafe gives it a 7/10. There is no Trustpilot review available at this time. Bitcointalk.org also has very little information on this casino.
Alternatives
For a good all round alternatives who allow easier play we suggest these below casinos:
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Ignition Casino: Known as America’s Go To online casino. It has Sportsbook, Live Casino, slots and table games available
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Punt Casino: Accepts USA players when playing using Crypto Currencies only.
Conclusion
With a large array of games to choose from and many tournaments with gracious prizes to win, you are definitely in for a fun adventure through the castle walls. I personally have my reservations about this casino as there is so much potential they are not tapping into and left me wanting more in terms of flexibility and response time of that chat. We always suggest you keep an open mind when trying new casinos, and give it a chance before going all in.
