The casino has a very well themed feeling to it, with black, white and gold being the dominant colours displayed. It is well set out and the icons are easy to navigate. Their logo is as you would imagine, a simple pirate flag shape which looks like it has a small modern form of a skull and crossbones on it. Before even logging in or signing up, they allow you to take a look around. You can see the Casino and then the Live Casino. They have different sections to look at:
-
Overview
-
Jackpots
-
Table Games
-
All Games
Account Setup
To create your account, you need to click on “Sign Up” which is found at the top right hand corner of the page in a contrasting white button. That is all that is needed to create the account. Once you have created the account, you are automatically sent through to the deposit page. There is a pop up that reveals itself with the welcome bonus, but we will discuss that later in the article. You are then required to verify your email address via the email you receive in your inbox, which is a simple click and it is all done.
Promotions
Once you have registered your account, you receive a pop up with their welcome bonus, or what they call Loot.
This consists of 100% match bonus up to 500 USDT, 25 mBTC, 500 mETH, 2.5 BNB, 5 BCH, 10 LTC, 50 NEO, 1000 ADA/XRP, 5000 DOGE or 10000 TRX. You also get up to 100 Cash Spins worth $0.20 each (or the currency equivalent) which is dependent on the amount you deposit. For example, if you deposit $5 or the equivalent, you get 5 cash spins, $20 or the equivalent you get 10 cash spins, $50 or the equivalent gets you 15 cash spins, $100 or the equivalent gets you 25 cash spins, and then $200 or the equivalent gets you 50 cash spins. It doesn’t equate to the 100 free cash spins though.
I asked Live Chat about it and the response I received was:
So, each deposit may unlock free spins. If you choose to deposit €200 straight away you would get 50 Cash spins AND all of the other above that. So that would be 10+15+25+50 = 100 Cash spins If you deposit €50 you would get 10+15=25 and so on
After your first deposit, you will have 7 days to "unlock" the rest of the cash spins, if you decide not to deposit €200 directly
which makes the free spins accumulative, and totals to the 100 free spins.
Weekly Cashback
Pirate Play offers up to 12% weekly cashback which is credited on Thursdays. This is based on losses on slots and has no wagering requirements which is a great feature. This is a tier based percentage, and starts at 10% on Emerald Tier (level 1) and only gets to 12% at Black tier (level 5).
Tournaments
Pirate Play has regular tournaments on selected games. At the time of writing this article, they are running the Spinomenal Tournament which is on 8 games:
-
Book of Demi Gods 2
-
Reign of Seth
-
Story of Hercules
-
Book of Piggy Bank Riches Fruits Collection 20 Lines
-
Egyptian Ways
-
Golden Piggy Bank
-
Wolf Fang Golden Sands
They are also running a “Drops and Wins” promotion which are daily prize drops randomly triggered on any qualified spin. The game for today is Club Tropicana and it changes. You will need to head to the Promotions to see what the game of the day is as it is not advertised anywhere on the home page.
Loyalty Program
They have a well thought out whale worthy Loyalty Program. It is broken down into 5 easily digestible portions and each has its own benefits:
Emerald (level 1)
-
10% weekly cashback
-
withdraw up to $15000/month or $7500/week (or equivalent)
Sapphire (level 2)
-
10% weekly cashback
-
withdraw up to $15000/month or $7500/week (or equivalent)
-
guaranteed monthly loot box
-
bet requirement - $1000 or equivalent
Silver (level 3)
-
10% weekly cashback
-
withdraw up to $15000/month or $7500/week (or equivalent)
-
guaranteed monthly loot box
-
exclusive promotions
-
bet requirement - $10000 or equivalent (safety level: Sapphire)
Gold (level 4)
-
10% weekly cashback
-
withdraw up to $30000/month or $15000/week (or equivalent)
-
guaranteed monthly loot box
-
exclusive promotions
-
VIP chat service
-
bet requirement - $100000 or equivalent (safety level: Silver)
Black (level 5)
-
12% weekly cashback
-
tailored withdrawal limits
-
Personal VIP Contact
-
guaranteed monthly loot box
-
exclusive promotions
-
bet requirement - $ 1000000 or equivalent (safety level: Gold)
The only downfall I can see with the Loyalty promotion is the 90 days bet requirement to maintain this tier level. What this requirement is, is if you are on a level Silver or higher you are required to maintain a wager limit between the tiers within a 90 day window to stay on that tier. This can become tiresome, especially around the holiday seasons, but they have safety levels in place for the previous tier should you not make the wagering requirement.
Games
Pirate Play separates their Slots and their Live Casino. Under Casino there is a setup of categories:
-
Overview
-
Slots
-
Jackpots
-
Table Games
-
All Games
The Slots are categorised as below:
-
New Slots
-
Slots with Cluster Wins
-
Slots with Special Wilds
-
Slots with Bonus Buys
-
Book-themed Slots
-
Pick & Win-bonuses
-
Slots with walking wilds
-
Fruity Slots
And then other features such as Bonus Features, Wild Features and Game Features which are then subcategorized into the different types of each. They use the services of 151 different gaming studios, which are unfortunately not available for all countries to access. These countries are determined by the game provider and not Pirate Play themselves. Pirate Play also offers 92 Crypto centric games such as Crash, Plinko, Heads and Tails, Mines.
The Live Casino is categorised as below:
-
Overview
-
Roulette
-
Blackjack
-
Baccarat
-
Other games
Under Overview these are the categories:
-
Live Roulette
-
Live Blackjack
-
Live Game Shows
-
Special Live Games
-
Live Baccarat
-
Lucky Streak Live
While looking through the games I found it odd that their “Other Games” included scratch cards, and other RnG games such as Holdem poker, but under Live Casino and not Casino where I would imagine they should be, but I suppose that is a matter of personal opinion.
Coins and payments
Pirate Play is fundamentally a Crypto Casino which allows you to purchase crypto using debit or credit cards, Apple Pay and Google Pay through MercuryO. They offer a wide range of Crypto Currencies to choose from: BTC, ADA, BCH, BNB, DOG, ETH, LTC, TRX, USDC, USDT and XRP.
Their deposits are instant, mine took a minute to reflect into the casino account. It is incredibly difficult to find your balance or to know when your balance has updated though. It took a good 20 clicks to see that the account balance is only stored on the burger menu on the left hand side of the webpage. There wasn’t even a confirmation email sent to me stating the funds have been received. The only confirmation I received was from the crypto wallet I use.
It is really easy to make a deposit. Follow these steps:
-
Click on “Deposit” found on the top right hand corner of the webpage
-
Enable the wallet of the currency you wish to deposit in
-
Click on “Deposit” next to the wallet you wish to use
-
Select which bonus, or whether you want to take a bonus. Click “Next”.
-
Click on “Send Currency” then a QR Code and address will come up
-
Enter the address into your wallet or scan the QR code in your wallet
-
Then click on “Done”. It is as easy as that.
It is a bit more complicated to withdraw, but once you have followed the below steps you will be able to navigate it:
-
Click on the Burger Menu at the top left hand corner
-
Scroll down to Withdraw
-
Select the wallet you wish to withdraw from
-
Enter your Receiving address from your Crypto Wallet
-
Enter the amount you wish to withdraw
-
Click on “Withdraw” and that is it.
As I was unable to actually withdraw due to balances being too low, the minimum being 0.002 BTC, I did research to see how long their withdrawals take. They state that it is within 24 hours of the request being made. This is when the casino reviews your withdrawal and if any KYC is required it will be requested.
Interesting fact regarding Pirate Play withdrawals to take note of, a deposit without a bonus claimed on it still requires a 3 times playthrough in order to withdraw.
Customer Support
Their Customer Support is great! I contacted them on 3 different occasions and it was consistent, friendly, quick to respond and very helpful with their answers. It is available 24/7 which is always helpful when playing international casinos such as this. Pirate Play also has email support with a pretty speedy response time. I was unable to locate any social media accounts for them.
Geos and Languages
They offer support in English, Finnish, German and Norwegian. Their list of restricted countries is rather long, and as per most licensed casinos these days we see the same names at Pirate Play. Most popular Restricted countries: the USA, UK, Spain, France, Netherlands, Portugal, Ukraine, Greece, Belgium, Pakistan.
Platform Compatibility
Pirate Play is available as a mobile variant, in both landscape and portrait versions. The casino does not respond too well in portrait mode, but it is great in landscape. Full functionality is available.
Website Response Time
I am very happy to report that the website response time is above average, especially considering the amount of games they have and the variety. It is not often you come across a quick responding casino with this many options to go through.
Security and Community Reputation
Other than the strong recommendations on password safety and having to verify your email address, there is no additional security at Pirate Play casino which is slightly disappointing. My usual community reputation sites don’t have anything regarding Pirate Play so I took a look at other review sites and have really great things to say about Pirate Play. AskGamblers gave them a strong 7.15 rating stating the only downfall being the country restrictions. CasinoGuru also gave them a great 8.1 rating with fair terms and conditions being a highlight of theirs.
Alternatives
For the alternatives for this casino, we have opted to supply you with Sportsbook alternatives with a similar look and feel as Pirate Play.
-
Stake.com: a great all round hybrid casino with loads of games to play
-
Bitsler.com: a fun tech savvy site with loads of promotions and events
Conclusion
I had loads of fun doing this review, simply because Pirate Play’s customer support is so great and they have a wide variety of games. It does need a tweak here and there and maybe be a bit more visually transparent with balances and account related information. I would also like to see an additional layer of security added to the account, but overall Pirate Play is a really fun casino. As we usually do mention, give it a few spins before aiming for Whale Status, but the way it played out for me it is really possible.
